1. Introduction
Welcome to Oro Luxury Estates (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://oroluxuryestates.com/ (“Website”), inquire about properties, subscribe to our mailing list, or otherwise engage with our services.
By using or accessing our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Who we are & contact information
Oro Luxury Estates – Real Estate Consultancy
Contact phone number: 9353807850
If you have any questions about this policy or our privacy practices, please contact us at the above number or via the contact form on our Website.

3. Information we collect
We may collect and process the following categories of personal information:

• Contact information such as your name, email address, telephone number, postal address.

• Inquiry details: property interests, enquiries submitted via contact or booking forms, communication logs.

• Technical information automatically collected when you visit our Website, which may include IP address, browser type and version, time zone setting, operating system and platform, and usage data.

• Cookies and tracking data (see section 6).

• Any other information you voluntarily provide when you fill in forms on our Website, subscribe to newsletters, or otherwise interact with us.

4. How we collect information
Information may be collected:

• Directly from you when you fill in forms, contact us, subscribe to updates, or engage with our Website.

• Automatically as you browse our Website (via cookies, analytics tools, server logs).

• Via third-party integrations or service providers (for example website analytics, advertising platforms, CRM systems) where disclosed.

5. Purpose of collection & use
We use your personal data for the following purposes:

• To respond to your enquiries, provide property information, and deliver the services you request.

• To communicate with you about our services, new listings, offers, or events (but only where you have consented or it is otherwise lawful to do so).

• To enhance and optimise our Website, understand how visitors use it, and improve user experience and marketing effectiveness.

• To comply with legal obligations, protect our rights, and detect/prevent fraud or misuse.

6. Cookies and tracking technologies
We use cookies and similar technologies to collect information about your browsing activity on our Website. Cookies may help us to:

• Remember preferences and settings.

• Measure and understand user behaviour and performance of our site.

• Provide you with relevant content and targeted advertisements, if applicable.

You have the right to disable or refuse cookies via your browser settings. Please note that some features of our Website may not function properly if cookies are disabled.

7. Sharing and disclosure of your data
We do not sell your personal information to third parties. We may share your data in the following contexts:

• With service providers, contractors or agents who assist in operating our Website, processing enquiries or delivering services (e.g., CRM providers, analytics, email delivery platforms).

• With regulatory or governmental authorities where required by law or to protect our legal rights.

• With your consent, or as otherwise notified to you at the point of collection.

8. International transfers
If your information is transferred or accessed outside your country of residence, we will ensure that appropriate safeguards are in place (for example standard contractual clauses, encryption) to protect your data in accordance with applicable laws.

9. Data security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration or destruction. These measures include encryption, access controls, secure servers and regular audits. While we strive to protect your information, no method of transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

10. Data retention
We will retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. When no longer required, we will securely delete or anonymize your data.

11. Your rights
Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal information we hold about you.

• The right to correct inaccurate or incomplete information.

• The right to request deletion or restriction of processing of your personal information.

• The right to object to the processing of your data (for example for direct marketing).

• The right to withdraw consent (where processing is based on consent).
  If you wish to exercise any of these rights, please contact us using the contact details provided above.

12. Children’s privacy
Our Website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe that we have collected such data, please contact us and we will take steps to delete the information.

13. Links to other websites
Our Website may contain links to third-party websites, plug-ins and services which are not operated by us. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policy of every site you visit.

14. Updates to this Privacy Policy
We may update this Privacy Policy from time to time (for example in response to changes in legal, technical or business developments). We will notify you of any significant changes by posting the new version on our Website and updating the “Effective Date” at the top. We encourage you to check this page frequently for any updates. Your continued use of the Website after such changes constitutes acceptance of the updated policy.

15. How to contact us
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Phone: 9353807850
Or via the contact form on https://oroluxuryestates.com/